Heat Holders Rewards
Join our reward club and earn 1 Cosy Coin for every pound you spend! Create an account to start earning today - and don't forget to log in when you start shopping.
Join our reward club and earn 1 Cosy Coin for every pound you spend! Create an account to start earning today - and don't forget to log in when you start shopping.
Earn 1 Cosy Coin for every £1 you spend
Earn coins when you shop, with more ways to earn below! Save your coins for discounts on future purchases with us.
How Much Are My Cosy Coins Worth?
Redeeming your Cosy Coins is easy! Just log in, and choose an eligible reward at checkout.
How To Use Your Cosy Coins
Step 1
Add products to your cart
Step 2
Go to checkout
Step 3
Choose to pay with coins
Step 4
Redeem your reward
Refer A Friend
Give £5
Give your friends £5 off their first order, and get £5 worth of Cosy Coins added to your account for each successful referral. Terms & Conditions apply.
Got Questions?
If you have a question about Heat Holders Rewards, get in touch with our team, who are always happy to help.
Signing up is easy! Simply create an account and enter your name, email, and password. It’s free to join and you will automatically be signed up to receive emails with insider access to sales, special offers, and hear about new products first. If you currently have an account with us - you’ve already been enrolled in our rewards program so you can kick back, sign in, and start earning Cosy Coins!
All customers with an active account were automatically enrolled in our rewards program. If you have had more than one customer account with us, please note that only one rewards account was created per person.
You can access all your information and details on how to earn Cosy Coins by visiting our rewards page.
You will only receive Cosy Coins for purchases made after creating your rewards account. Make sure to create an account before placing an order so you can receive points!
Exchanging your points for great rewards couldn't be easier! Simply visit our rewards page to view all of our great reward options and click the 'Redeem' button to redeem your chosen reward at checkout. Please note, when you redeem your Cosy Coins this cannot be combined with any other discount code.
10 Cosy Coins = £1 off
Each member gets Cosy Coins just for joining our rewards program. Aside from earning points through purchases, you can add your birthday to your account to earn points, leave us a review, or like us on social media, as well as referring a friend. Access all the ways to earn on our rewards page.
No! That’s the best part about being a rewards member! You will always have an opportunity to earn more Cosy Coins by shopping with us.
Yes. If you are returning the entire order, we will refund you the total pound amount spent after the discount was applied. The Cosy Coins you used to redeem the discount will also be added back to your rewards account.
If you use your rewards towards a purchase and later decide to return that item, your rewards will be credited back to your rewards account. For example, if you use a £10 reward discount towards a £100 purchase that you decide to return, the £90 balance will be refunded and the £10 reward discount will be deposited back into your rewards account, so you can use it another time.
If you do not make a purchase or earn Cosy Coins for a period of 12 months, you will be considered a dormant user, and your points and rewards will return to zero.
Use your exclusive refer a friend link on the rewards page, and your friends can get £5 off their first order of £10 or more.
Once they place their order, you will get 50 Cosy Coins (equivalent of £5) automatically added to your account. Valid only for referrals to individuals living in a different household.
Add your birthday under ways to earn Cosy Coins on our rewards page. On your birthday, we will send you a special discount code via email valid for 30 days from the date of your b-day!
Your birthday code is non-transferable and may not be sold or assigned to anyone else. If we feel someone is trying to manipulate the program, we reserve the right to terminate your account at our discretion.
Happy Birthday! We’re so glad that you have chosen to celebrate with us through our rewards program. In order for you to receive your birthday reward on your birthday, you must register your birthday at least 30 days prior to your birthday.
If your birthday falls between the day that you registered and the 30-day waiting period afterward, you will receive your birthday bonus 30 days after your registration. This delay is only applicable for the first year that you signed up.
All successive birthday bonuses will be emailed to you on your birthday. If you register your birthday through your rewards account any time after it has passed in the current calendar year, rewards will not be added to your account until the day of your birthday in the following year.
If you're shopping and using your Cosy Coins in a different currency than pound sterling (£/GBP), you will automatically see the equivalent value of rewards in your local currency, based on market exchange rates.
